FAQs

About Jump Starter

1. Does the VTOMAN Jump Starter only start vehicles?

All Vtoman Jump starters not only can start your car but also quickly charge your mobile devices and laptops on the road and built-in LED light with 3 modes.

2. What are the recommended operating and storage temperatures?

Vtoman Jump Starters include a lithium polymer battery built for operating and storage temperatures of -4°F to 131°F and -4°F to 140°F respectively.

3. What can the VX1 jump starter do?

Beyond jump-starting a car, it also serves as a digital air compressor (delivery up to 100PSI) to inflate a tire. 

4. What is the biggest difference between VX1 and V4000 jump starters?

Excepting that V4000 is more powerful than VX1, V4000 has integrated jumper cables for better storage, while VX1 has the function of a digital air compressor.

5. What is the out 15v 10amp for? what cord goes there to use as output?

The DC port can charge all your 12V car devices on the go, like a portable vacuum cleaner, car refrigerator, etc.

6. Can it jump-start a 6V battery?

No. Vtoman jump starters can only jump-start 12V battery.

7. Can I use this jump starter on a gel battery?

Yes, as long as it is at 12V.

8. How many times can I try to start within a short time?

Constant jump-start may cause the battery cells to overheat and be dangerous. So be sure to stop for about 2 minutes after every jump-start to let the jump starter cool down before trying again. 
( Do not start the vehicle constantly more than 4 times within 10 minutes)

9. How often should my unit be recharged?

We recommend recharging the VX1 and V4000 Jump Starter every 3 months. Do not over-discharge it.

10. What should I do as I only got a flashing blue light even though I charged it overnight?

The unit may be defective. Please take a video of the charging process, then email contact@vtoman.com and attach your order ID.

11. Is there a process for a warranty claim?

Yes. For ordering from Vtoman Official Store, you have 12+12 months warranty. And the warranty period is measured starting at the date of purchase by the original consumer purchaser. Any problems or questions about the products, please feel free to email us at contact@vtoman.com with your order number.

12. Has my package shipped out?

You will receive an email confirmation with your tracking number once your order has shipped from our warehouse. If you didn't receive this email, check your spam or junk email folders or contact us by email: contact@vtoman.com. You can also view tracking numbers once your order has shipped by logging into your customer account.

 

About Power Station

1. Can I charge the Jump 1000 while powering other devices at the same time?

The Jump 1000 could power other devices while recharging itself.

2. Can the AC port power a fridge or air conditioner?

As long as your device power is lower than or equal to 120w.

3. Why can not my equipment (<120W) be used?

The peak power of some equipment is higher than their standard power. You can restart and try several times to solve the problem.

4. How often does this host need to be recharged?

It would be best to recharge it every 3 months.

5. Can it provide power to devices and get charged at the same time?

Yes. Vtoman power station supports pass-through charging, it can power your devices while getting charged simultaneously. But to extend the battery life, usually we'd recommend using the AC outputs after the power station is fully recharged, or use the DC output only when the power station gets charged.

6. Is it a LiFePO4 battery?

Yes, the cell composition of Vtoman Jump 600 &1000 & Jump 1500 power stations is LiFePO4 battery pack. The battery cycle times can up to 3000 times.

7. How to turn off the LED display of the JUMP1000/JUMP1500?

Please turn off the AC/USB/DC/LED power switch when the JUMP1000/ JUMP1500 is not in use. When the AC/USB/DC function icons don't show on the LCD screen, it means all the functions have been turned off, then the LCD display will shut off in 30 seconds.

8. Is there a process for a warranty claim?

Yes. For ordering from Vtoman Official Store, you have 12+12 months warranty. And the warranty period is measured starting at the date of purchase by the original consumer purchaser. Any problems or questions about the products, please feel free to email us at contact@vtoman.com with your order number.

9. Has my package shipped out?

You will receive an email confirmation with your tracking number once your order has shipped from our warehouse. If you didn't receive this email, check your spam or junk email folders or contact us by email: contact@vtoman.com. You can also view tracking numbers once your order has shipped by logging into your customer account.

About Power Tool

1. How many tires can I inflate with this cordless tire inflator?

The cordless tire inflator inflates the 195/55/R15 car tire from 0 to 35psi in 3 minutes. It can fill 4-5 tires in a single full charged. VTOMAN air compressor is more efficient and faster than other ordinary car tire inflators.

2. Is the power impact wrench with sockets?

The battery power impact wrench comes with 4 sockets(17mm,19mm,21mm,22mm), 1 jack sleeve, 1 jumper cable, 1 USB-A to USB-C cable, 4 pins and rings, 1 storage bag and 1 user manual. It is easy to install and use. Perfect car emergency gift for your family and friends.

3. Is this 1/2 cordless impact wrench powerful enough to remove my mower blades?

VTOMAN cordless impact wrench can easily take off nuts under 516ft-lbs (700N.m)high torque, which is ahead of 99% of the market. A jack sleeve helps to save your time and effort.

4. How is the battery charged?

We have a Type C charging cable in our package, you just need to connect one end to our battery pack and the other end to the charging head, plug it in and it will charge.

5. Is this car washing machine easy to carry?

It is very portable and lightweight, about 8 pounds, this portable pressure washer doesn't need a other hose or spigot for operation. Any fresh water source is fuel for the VTOMAN cordless pressure washer. It's one of the good tools for going out camping.

h3>6. Is this cordless vacuum cleaner has good suction for pet hairs? Surely. Up to 22kpa powerful suction, VTOMAN V22 vacuum cleaner has a four-stage fully sealed filtration system, and HEPA-filter effect is 40-60% better than the general stick vacuum. The brushless motor means ultra-longer service life, higher efficiency, less heat and noise, versatile cleaning for car details, pet hair, dust, debris etc.

7. Is there a process for a warranty claim?

Yes. For ordering from Vtoman Official Store, you have 12+12 months warranty. And the warranty period is measured starting at the date of purchase by the original consumer purchaser. Any problems or questions about the products, please feel free to email us at contact@vtoman.com with your order number.

8. Has my package shipped out?

You will receive an email confirmation with your tracking number once your order has shipped from our warehouse. If you didn't receive this email, check your spam or junk email folders or contact us by email: contact@vtoman.com. You can also view tracking numbers once your order has shipped by logging into your customer account.

About Battery Pack

1. Can it use on the V700 impact wrench?

This battery pack can power ALL Vtoman power tools, such as impact wrench, washer pressure, vacuum cleaner and tire inflator. Beside, it can work as car jump starter.

2. Could the car jump starter function as a power charger?

This car battery booster jump box can be used as a portable power charger to charge your devices as well, like mobile phones, speaker,etc.

3. Can it jump-start a 6V battery?

No. Vtoman jump starters can only jump-start 12V battery.

4. Can I use this jump starter on a gel battery?

Yes, as long as it is at 12V.

5. How many times can I try to start within a short time?

Constant jump-start may cause the battery cells to overheat and be dangerous. So be sure to stop for about 2 minutes after every jump-start to let the jump starter cool down before trying again. 
( Do not start the vehicle constantly more than 4 times within 10 minutes)

6. How often should my unit be recharged?

We recommend recharging the batter pack every 3 months if in idle. Do not over-discharge it.

7. Is there a process for a warranty claim?

Yes. For ordering from Vtoman Official Store, you have 12+12 months warranty. And the warranty period is measured starting at the date of purchase by the original consumer purchaser. Any problems or questions about the products, please feel free to email us at contact@vtoman.com with your order number.

8. Has my package shipped out?

You will receive an email confirmation with your tracking number once your order has shipped from our warehouse. If you didn't receive this email, check your spam or junk email folders or contact us by email: contact@vtoman.com. You can also view tracking numbers once your order has shipped by logging into your customer account.